For the size of the hospital I believe the A&E department is lacking in staff. I waited over 8 hours from arrival to going into the surgical ward, I was left in a cubicle for over 3 hours with no one checking to see if I was ok or to offer any pain relief.
With an extremely high blood pressure on arrival I find the whole process lacking in any care. After waiting in a cubicle for almost three hours I tried to speak to staff to ask how much longer it would be. The doctor snapped my head off and advised that we are not seen in priority of illness, but in turn of arrival. With it being over four hours since being triaged and put in a cubicle and no interaction for hours how would the staff know how much your health is declining?
I found it very upsetting that I was left feeling very unwell in pain and no family member was allowed in with me. Yes, I understand the staff are under pressure, but I wasn’t there for a night out and I doubt most people are there unless they need to be. I think a little bit more thought before speaking, and understanding how the patient who is in pain are feeling would probably help.
Overall A&E was horrendous experience and no one should be left unattended for so long.
"A&E waiting time and staff attitude"
About: Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow Accident & Emergency Glasgow G51 4TF
Posted by deltany57 (as ),
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