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Great staff, great care

Posted By millimetercn87

"Great staff, great care"

About: Aberdeen Royal Infirmary / Gastroenterology (Stomach and Gut)

(as the patient),

I recently had a visit to hospital due to a flare up of a chronic illness I have. I was put on ward 104 and thought the level of care was absolutely amazing. The staff were caring, I felt heard and well looked after and nothing was too much of a bother.

All the staff took plenty of time with patients and especially those who needed the highest levels of care, I was really impressed. I was content on the ward and cannot praise the ward enough for everything they did for me and the other patients on my ward with me.

I cannot thank them all enough for everything, they were absolutely wonderful.

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Responses

Response from Lisa Fowler, Deputy Service Manager, Medicine Division 4, NHS Grampian 2 years ago
Lisa Fowler
Deputy Service Manager, Medicine Division 4,
NHS Grampian

Submitted on 08/03/2022 at 10:43
Published on Care Opinion at 14:48

Good morning,

Thank you very much for taking the time to share your lovely feedback.

I am so pleased to hear that your experience in Ward 104 was a pleasant one given the circumstances.

I’m glad to hear that the team took good care of you and showed compassion and understanding. I will be sure to share this feedback with the team, they will be delighted to hear this and it will bring some positivity to them during a time where there is so much pressure on the service.

Thank you again and wishing you all the very best in your recovery.

Lisa

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