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Care Opinion

Very good at listening

Posted By Happy68

"Very good at listening"

About: University Hospital Wishaw / Respiratory Medicine (Ward 7)

(as a carer),

I took my Dad to an outpatient respiratory clinic for follow-up after he had been treated for lung cancer. The doctor who saw us was a Dr Wakefield and he was very good at listening to my Dad and myself about hospital admissions since the cancer surgery and general health concerns.

He was considerate and understanding to my Dad's wishes and was very pleasant to speak to.

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Responses

Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 2 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire

Submitted on 08/02/2022 at 19:02
Published on Care Opinion at 19:02

picture of Jean MacDonald

Good evening Happy68

I am so happy tonight to read your kind words regarding your recent visit with your dad to University Hospital Wishaw, Respiratory Ward 7.

I am delighted the care, treatment and attention your dad received from Dr Wakefield was the standard we always strive to achieve and maintain.

I am sure Dr Wakefield and the staff will take encouragement from your positive words which will give me pleasure to share with them.

I wish your dad all the very best in his recovery and, you for the future.

Kind regards

Jean

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