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Second to none.

Story from nhs.uk

"Second to none."

About: Hexham General Hospital

I wanted to leave my thanks to the staff who looked after me during my colonoscopy. I was treated with respect and kindness through out my visit. I left feeling very lucky that we have this gem of a hospital, and such wonderful staff. I include everyone from volunteers, cleaners, porters, receptionists to the Nurses, Doctors, and Consultants. To thank you all a million times over wouldn't be enough.

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Responses

Response from Hexham General Hospital 2 years ago
Hexham General Hospital

Submitted on 31/01/2022 at 16:52
Published on nhs.uk at 21:08

Dear Grateful Lady,

What an absolute pleasure to read your lovely review of treatment at Hexham General Hospital. I am so pleased that the staff showed you kindness and respect, making what can be unpleasant procedure less stressful. As you rightly acknowledge, your experience was shaped by everyone you came into contact with, from the moment you entered the hospital. I appreciate you taking the time to pay tribute to them all and I know how delighted they will be to read your comments.

Thank you again, and take care,

Annie

Annie Laverty

Chief Experience Officer

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