This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Professional, compassionate and patient service

Posted By orionwh59

"Professional, compassionate and patient service"

About: North Devon District Hospital / Cancer Services North Devon District Hospital / Colorectal surgery & stoma care North Devon District Hospital / Radiology (X-ray)

(as a service user),

Following my initial cancer diagnosis and detailed/thorough further testing, (including a spell of radiotherapy in Exeter) things moved very quickly and exactly in line with the promised timetable to successful major surgery in early July. 

The speed of reaction was hugely re-assuring in itself. The level of subsequent care was/continues to be both regular + thoroughly professional at all ends.

From the ward cleaners + nurses through to the stoma nursing team and the consultants themselves - Ms.Beaton and Mr Evans-  the level of professionalism, compassion & patience of all staff was wholly remarkable. After 43 years since my last hospital visit/stay such 'bedside manner' very significantly reduced my trepidation in attending hospital.

Standard of food and general cleanliness throughout was excellent as were the covid precautions. In these difficult times for the NHS full praise . North Devon is fortunate in having such an institution.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Rhea Crighton, Lead Gynae Oncology Clinical Nurse Specialist (Northern Services), Cancer Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Rhea Crighton
Lead Gynae Oncology Clinical Nurse Specialist (Northern Services), Cancer Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 04/02/2022 at 08:47
Published on Care Opinion at 08:47

picture of Rhea Crighton

Dear orionwh59,

Thank you so much for taking the time to leave such lovely feedback. I am sorry you have needed our support but I am so pleased that you have had an excellent experience. If there is anything else we can do to offer support please get in contact with your CNS.

best wishes

Rhea

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Sonya Lucky, Patient Experience Officer (Eastern Services), PALS (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sonya Lucky
Patient Experience Officer (Eastern Services), PALS (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 14/02/2022 at 15:20
Published on Care Opinion at 15:31

Greetings of the Day…

We are writing to acknowledge and thank you for your positive feedback, in which you express your appreciation to the ward cleaners, nurses, stoma nursing team and consultants.

We are grateful to you for your kind words.

We hope you are doing well.

Thank you.

Warm Regards,

Sonya I Lucky

PALS Office

RDE NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k