Mon-Spent 30 mins on the phone to finally get through to one of the rudest receptionists who tells me that she cannot help until I tell her what is wrong with me.......I reluctantly tell her in the hope of getting an appointment.............to then be told no appointments available phone back tomorrow.
Tues-Spent 25 mins waiting on the phone to be told there are no appointments available phone back tomorrow.
Wed-Spent 30 mins waiting on the phone and was then hung up on.
Thu-Spent 37 mins on the phone and was told by the receptionist that there was no chance of getting an appointment because the surgery is only open until 1pm. I was told to phone back tomorrow.
Fri-Please see previous days as I am sure the situation is now clear.
"How not to get an appointment"
About: Dr Ks Upton's Practice Dr Ks Upton's Practice Stoke-on-Trent ST10 1BH
Posted via nhs.uk
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