"Lack of compassion in A&E"

I was sent to the emergency department at QMC for assessment by infectious disease. I was informed by gp that I needed to go into the hospital for bloods owing to the blood needing to be tested straight away. 

I went to A&E sat waiting in a very crowded waiting area. Where I witnessed a staff being rude and unhelpful to a vulnerable patient. 

I was called for bloods, and as the nurse took my blood I asked if I could go home owing to the fact I felt so ill, my muscles were aching and I was worried about the lack of social distancing in the waiting room. The nurse said it was fine and I needed to follow up with my gp in the morning 

I feel asleep at home and woke at 4am to a missed call from the hospital looking for me in the waiting room. After being passed from pillar to post and neededing to call back twice I got through to a very rude, unhelpful and condescending member of staff. Everytime I have been into QMC A&E I have never had a good experience staff have very little people skills or compassion.  I appreciate working in any A&E isn't easy, but it's not easy being a scared and sick person sat in that waiting room being treated badly and with no compassion becoming more anxious especially with the no visitor rules so you haven't even got support of love ones