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"Great surgery and staff"

About: High Glades Medical Centre

I have been with this practice for a number of years and have always received excellent advice, time and support when needed and can't fault this practice. This practice during the pandemic have exceeded and gone above and beyond to continue their service, the doctors I've seen and spoken too have always given me the time and explained thing thoroughly, I have never felt rushed. The receptionist's have always been polite and helpful. I phoned today for a consultation with a doctor and the receptionist this morning was so polite and courteous, I missed the call and phoned the surgery again to explain, i spoke to a different receptionist who again was very understanding, polite and courteous. I highly recommend this surgery on all aspects. Thank you to all staff concerned.

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Responses

Response from High Glades Medical Centre 2 years ago
High Glades Medical Centre
Submitted on 25/01/2022 at 16:27
Published on nhs.uk at 19:01


Dear Anonymous

Thank you so much for taking the time to post such a wonderful review for us.

We are delighted to know that we are meeting your expectations in your care, and hope to continue to do so in the future.

Once again, many thanks

Best wishes

Alison Stacey, Service Delivery Manager

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