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Not happy about the waiting time

Posted By Callum8

"Not happy about the waiting time"

About: Royal Liverpool University Hospital / Accident and emergency

(as the patient),

We waited more than 6 hours to been seen by a doctor because my girlfriend's water might of broke. What a joke. The service was terrible.

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Responses

Response from Royal Liverpool University Hospital 2 years ago
Royal Liverpool University Hospital

Submitted on 22/02/2022 at 17:49
Published on nhs.uk at 18:43

Dear Callum

I am sorry to hear that you were unhappy with the length of time you and your girlfriend waited to see a doctor at the Trust. We have been experiencing unprecedented activity in A&E and acknowledge that the waiting times may be longer than usual.

If you would like to discuss any aspects of the concerns you have raised please contact our Patient Advice and Complaints Team by emailing complaints@liverpoolft.nhs.uk or by calling 0151 706 4908.

You can also write to:

Patients Advice and Complaints Department

Liverpool University Hospital Trust

Prescot Street

Liverpool

L7 8XP

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