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Specialist orthopaedic physiotherapy

Posted By Apprec1at1ve Pat1ent

"Specialist orthopaedic physiotherapy"

About: University Hospital Wishaw / Physiotherapy University Hospital Wishaw / Radiology

(as a service user),

I attended Nick’s clinic today and received excellent care and treatment. Nick was very thorough in talking through my issues, examining me and after sending me for X-rays, treated me for a frozen shoulder. He also gave me useful information about other issues I have been referred to another department for.  I always find Nick and all of the staff in outpatients and X-ray very kind, compassionate and caring and cannot thank them enough for their care. We are very fortunate to have fantastic NHS staff in NHS Lanarkshire and they deserve all the praise and appreciation we can give them. 

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Responses

Response from Sara Riddell, Deputy Radiology Service Manager, University Hospital Wishaw, NHS Lanarkshire 2 years ago
Sara Riddell
Deputy Radiology Service Manager, University Hospital Wishaw,
NHS Lanarkshire

Radiology Department Manager

Submitted on 21/01/2022 at 16:23
Published on Care Opinion at 16:23

Dear Apprec1at1ve Pat1ent

Many thanks for talking the time to send in your feedback. It is always lovely to receive such lovely comments and I will make sure this is passed on to the radiographers who attended to your care in x-ray.

I hope that your frozen shoulder is improving and that your health improves soon.

Kind regards,

Sara

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Response from Claire Rae, Head of Physiotherapy and Professional Lead, NHS Lanarkshire 2 years ago
Claire Rae
Head of Physiotherapy and Professional Lead,
NHS Lanarkshire

Submitted on 25/01/2022 at 15:10
Published on Care Opinion at 15:10

picture of Claire Rae

Dear Apprec1at1ve Pat1ent

Thank you so much for taking the time to post your comments. Delighted but definitely not surprised to hear that you received excellent care and treatment from Nick. We are very proud and lucky to have him work with us in NHS Lanarkshire. I wish you a speedy recovery and hope your shoulder improves quickly.

Thanks again

Claire Rae

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