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Good care and professional staff

Posted By Lily High

"Good care and professional staff"

About: Queen Elizabeth University Hospital Glasgow / Acute Receiving Unit (Units 1-5) Queen Elizabeth University Hospital Glasgow / Communicable Diseases (Ward 5c) Queen Elizabeth University Hospital Glasgow / Specialist Assessment & Treatment Area (SATA)

(as the patient),

I wanted to express my thanks to all the staff in QEUH who supported me through my assessment, treatment and subsequent discharge today from the QEUH.

My journey began in SATA unit followed by ARU 5 and finally level 5C.

A potentially serious condition was assessed, diagnosed and treated by medical,  nursing and radiography staff with a high degree of professionalism and compassion . At all times I felt supported, informed and confident I was receiving the best care.

I was also confident that the environment was safe and clean in the hands of diligent and courteous domestic staff.

Many Thanks.

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Responses

Response from Euan Elder, Digital Engagement Officer, PEPI, NHSGGC 2 years ago
Euan Elder
Digital Engagement Officer, PEPI,
NHSGGC

Submitted on 21/01/2022 at 11:48
Published on Care Opinion at 11:48

picture of Euan Elder

Dear Lily High,

Thank you for sharing such kind feedback about your time in the Queen Elizabeth University Hospital. It’s wonderful to hear your positive words about all of our staff who helped you feel safe and cared for.

I will share your feedback with the teams in Queen Elizabeth University Hospital, as I’m sure they will be thrilled to hear from you.

Kind Regards,

Euan

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