"WORST GP SURGERY EVER! "

I was in hospital due to a difficult pregnancy and during this visit I was told to immediately contact my GP and tell them about my health issues as well as my poor mental health at the time. I called the surgery and was told that I needed to come in a talk to someone which I did. When I arrived at the surgery I spoke to 5 different people and then was told that I needed to call at 8am if I was having suicidal thoughts. I was not given any support at all and felt humiliated by the ladies at reception who kept telling me to speak up as they couldn’t hear me. I booked an appointment and spoke to Dr …(not allowed to mention names) who just kept saying that she can’t help me and that I needed to do what needs to be done as I’ll have a baby soon- I am extremely disappointed and sad as to how I was treated by the surgery. I sent several but was simply ignored. I also put in for repeat prescriptions twice but still had not had them

2 weeks later, so I sent my husband to ask for it and he was sent home as they could not help him because it was not his prescription. I tried to ring the surgery many times without success. I’ve now changed to Chadwellheath Surgery and am happy there.