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"Feel left in 'no mans land'"

About: Nottinghamshire Healthcare NHS Foundation Trust / Child and Adolescent Mental Health Services - Crisis Team

(as a parent/guardian),

We were referred to the Crisis team by school as my pre-teen Autistic daughter had been having suicidal thoughts at school which were getting stronger. We have been trying to get her support for 2 years and things getting worse. 

The appointment was at Hopewood unit and she was seen alone.  This was difficult as she later told me she had forgotten to tell them important information about how she was feeling.

They then called me in telling me she wouldn't get any help - they thought her problems were secondary to Autism and that her Autism meant she would get fixated on mental health in future! We were promised a phone call re potential bereavement counselling but this has not materialised yet. We were advised to lock tablets away.
We left feeling unsupported and demoralised. School and the charities don't have the experience or resources to help so we are left ( like many families of Autistic children), in a "no man's land" whereby we have to struggle on, hoping that things don't get worse.
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Responses

Response from Helena Marren, CAMHS Crisis Team Leader, CAMHS Crisis and Liaison team, Nottinghamshire Healthcare NHS Foundation Trust 2 years ago
Helena Marren
CAMHS Crisis Team Leader, CAMHS Crisis and Liaison team,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 20/01/2022 at 12:32
Published on Care Opinion at 13:41


Dear Beaunotts

I am sorry to read of your experience.

I would like to invite you to contact us so that we can talk about your experience further, both so that as a team we can learn from this but equally to offer a review of the recommendations you received.

Please contact the team on 0115 8440560 and ask for either the Operational Team Lead - Phil Machin or myself Clinical Team Lead - Helena Marren.

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