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"Endoscopy experience"

About: East Surrey Hospital / Radiology

(as the patient),

I recently underwent an Endoscopy at ESH .

After enduring the prep on the day before I was more than eager to get the procedure completed.

From my arrival at the Endoscopy Suite Reception until I was discharged following the procedure the Staff were excellent. Fully explaining everything and answering my questions eased my concerns. The staff maintained a high professional standard but were friendly and willing to laugh at my jokes and comments. 

The Doctor carrying out the procedure was very professional and explained everything he was doing.

Well done to the Endoscopy Suite Team @ ESH your a real credit to the NHS.

In such testing times it was a pleasure being treated by you all.

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Responses

Response from Jamie Moore, Divisional Chief Nurse for Surgery, Surrey and Sussex Healthcare NHS Trust 2 years ago
Jamie Moore
Divisional Chief Nurse for Surgery,
Surrey and Sussex Healthcare NHS Trust
Submitted on 18/01/2022 at 15:07
Published on Care Opinion at 15:07


Dear hippofx53, thank you for taking the time to share your recent experience of our endoscopy unit at East Surrey Hospital. We are really pleased that you felt that your care and treatment was managed in a way which was so person centered and positive for you. I will share your feedback with the nursing and medical teams and wish you a speedy recovery.

Best wishes,

Jamie Moore

Divisional chief nurse.

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