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"Thank you Pilgrim"

About: Pilgrim Hospital

Had cause to attend A&E this morning in some considerable discomfort and dreading the anticipated wait on a bank holiday with GP practices closed. The wait time cited on arrival was indeed 5 hours. However, having checked in, I was called after about 20 minutes for some tests which were carried out quickly and professionally, returned to the waiting room and, to my astonishment, was called after about another 20 minutes for the results, diagnosis and prescription, not to mention reassurance. I was home again within the hour. Can't thank staff enough.

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Responses

Response from Holly Carter, Matron, Emergency Department, United Lincolnshire Hospitals NHS Trust 2 years ago
Holly Carter
Matron, Emergency Department,
United Lincolnshire Hospitals NHS Trust
Submitted on 17/01/2022 at 08:57
Published on Care Opinion at 08:57


Thankyou for your such lovely feedback- we are so pleased you had such a positive experience in the department.

Kind Regards and warm felt thanks- Sister Holly Carter.

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