This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Disappointed"

About: Northwick Park Hospital

The extension 2232 and 2229 doesn't seem to work ,I have called multiple times throughout the day and it never gets answered and 2229 extension routes you back to the operator and the operator then connects back to the same number . I think staff might be busy or on break but trying to get hold of them for more than 15 minutes on the phone is not a good service

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from London North West University Healthcare NHS Trust 2 years ago
London North West University Healthcare NHS Trust
Submitted on 21/01/2022 at 16:31
Published on Care Opinion at 16:31


Dear Sir/Madam,

Please can you contact the PALS team on 0208 869 5118 or LNWH-tr.PALS@nhs.net. They will be able assist you with getting through to the correct department and raise any issues we have with our phones.

Thank you for taking the time to leave us feedback.

Best wishes,

Emma Calnan – Patient Experience Officer

Opinions
Next Response j
Previous Response k