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"Excellent"

About: Whiston Hospital

This is to say Thank you to all the staff from A and E, ICU 4E,1B,1C,1D,1E..these are all the departments my son was in since 29 November 2021 till 24 December 2021.

My son developed a syndrome post COVID that is not something we see all the time, he was extremely ill, ended up Ventilated and in ICU then CCU due to complications of this syndrome.

This was a stressful period, many tears and worried nights. But I cannot mention staff by name as there are too many to mention. We as parents had support from staff, compassion and care at all times. The staff was empathetic and supportive. Each and everyone in ICU touched us, Dr in ICU brilliant !!! They acted accordingly and ensured that they looked at all treatment plans, and that was reassuring. My son was treated so well, and I could not fault the care at all. My son was important to them, and it was evident in the care. Doctors, nurses, catering, domestic, porters every single person Thank you for taking such good care of our son. We are thankful he is home and well.

I can honestly say from experience NHS is of the best health care in the world, and Whiston Hospital is outstanding.

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Responses

Response from Whiston Hospital 2 years ago
Whiston Hospital
Submitted on 17/01/2022 at 10:13
Published on nhs.uk at 11:31


Hello, thank you for taking the time to provide lovely feedback following your recent experience at the Trust. We will ensure your comments are shared with the all the staff and departments who were involved in your sons care and treatment. We are delighted that your experience was so positive during a difficult time and we are pleased to hear your son is home and well.

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