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Amazing staff in UHW endoscopy unit

Posted By membersg85

"Amazing staff in UHW endoscopy unit"

About: University Hospital Wishaw / Endoscopy

(as the patient),

Attended this morning for an OGD, from my entrance to the unit to my discharge, the care and compassion I received was fantastic. 

I cannot thank the team enough for their patience and kindness.

Yvonne doing my check in was incredibly kind and caring. 

A reassuring chat with Helen really put me at ease before my scope.

During my procedure Stacey was so caring along with Gayle, Cathy and one other nurse I have unfortunately forgotten her name.

I found the procedure challenging, but the soothing voices of the nurses gave me the strength to continue.

I cannot thank the team in Endoscopy enough for their care today.

Keep up the good work, you are all a credit to the NHS and  are true angels.

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Responses

Response from Lynne Linden, Charge Nurse, Day Surgery / Endoscopy, University Hospital Wishaw 2 years ago
Lynne Linden
Charge Nurse, Day Surgery / Endoscopy,
University Hospital Wishaw

Submitted on 17/01/2022 at 15:10
Published on Care Opinion at 15:10

picture of Lynne Linden

Dear membersg85, thank you so much for taking the time to share such lovely feedback on Care Opinion.

I’m really pleased that the team’s care and compassion helped you through what was a challenging experience. I will share your kind words with the team and in particular the individual staff members mentioned. Feedback like yours really gives us all a boost so once again, thank you.

I hope that you are now recovering well at home, take care.

Kind regards, Lynne.

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