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Good service

Posted By julietcf39

"Good service"

About: Causeway / Hospital Diversion Nursing Team

(as a service user),

Due to this sevice I was able to get home to my family from hospital 2 days early which meant the world to me. The nurses who came to my home were very kind and helpful. I had to get the line into my arm changed. and it was no bother to them. Many thanks for a good service.

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Responses

Response from Carissa McClarty, Facilitator for Patient and Client Experience, Nursing & User Experience, NHSCT 2 years ago
Carissa McClarty
Facilitator for Patient and Client Experience, Nursing & User Experience,
NHSCT

Submitted on 20/01/2022 at 09:53
Published on Care Opinion at 09:58

Hello julietcf39.

My name is Carissa McClarty. I am one of the facilitators for patient and client experience within the trust.

I am happy to hear that due to the hospital diversion service you were able to reduce your length of stay in hospital and return home.

Wishing you well in your recovery.

Thanks,

Carissa.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by julietcf39 (a service user)

Thank you Carissa, my recovery is going well. I got good treatment at the Causeway Hospital in Medical 1 and am very grateful to be well again. Thanks

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