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Amazing Care and Staff

Posted By Motherhen77

"Amazing Care and Staff"

About: Northern General Hospital / Cardiology Yorkshire Ambulance Service NHS Trust / Emergency ambulance

(as a relative),

My dad was admitted to the Northern General Hospital in early January 2022 with a blocked artery and heart attack. Within 3 hours from phoning the ambulance to having his procedure he was back on the ward recovering at Sheffield Northern General Hospital.  

We can’t thank the 2 paramedics, the doctors and nurses of the coronary ward and Firth 7 enough. With Covid we are unable to visit but the nurses always take the phone to dad and we can speak to him, and in his words “they are all absolute angels".  We can’t thank you enough for all the care you give not only to my wonderful dad but to everyone. You are all truly amazing and we are blessed to have a fantastic NHS. Dad continues to get stronger and we can’t wait to have him home. Thank you all so much you are very much appreciated!!! xx

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Responses

Response from Jacqueline Taylor, Patient Relations Manager, Patient Relations, Yorkshire Ambulance Service NHS Trust 2 years ago
Jacqueline Taylor
Patient Relations Manager, Patient Relations,
Yorkshire Ambulance Service NHS Trust

Submitted on 13/01/2022 at 16:35
Published on Care Opinion at 16:35

Thank you for posting your story on the Care Opinion website. It is a pleasure to hear your positive comments about the 999 service delivered by Yorkshire Ambulance Service. I do hope your dad continues to make a good recovery and is back home very soon. We would like to identify the crew who attended to your dad in order to pass on your comments to them personally. We would therefore appreciate it if you could contact us on yas.patientrelations@nhs.net or 0333 1300549 with further details to enable us to do this.

Thank you once again and best wishes,

Jacqueline Taylor

Patient Relations Manager

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Response from Deborah Hopkinson, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 2 years ago
Deborah Hopkinson
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 25/01/2022 at 16:25
Published on Care Opinion at 16:25

Thank you for posting your thanks on the Care Opinion website.

It is always a pleasure to receive comments of appreciation for our staff who find such kinds words to be motivating. We hope your dad is soon home with you making a good recovery.

Best wishes and kind regards

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