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"The receptionist was nice and reassuring"

About: Somerford Grove Practice

(as a service user),

Over the weekend I didn’t feel right when urinating and can feel it getting worse. I vibrating my GP Monday morning and explained, receptionist was lovely and said I can come and give a sample as soon as I am able to. I went in at and did my sample at the GP, an hour and a half later a doctor called me to say I needed antibiotics and had sent my prescription over to my usual chemist. I felt the receptionist that dealt with me when I walked into the GP was so nice and reassuring and sorted everything out in no time. It’s an awful having UTI and really helps when things go smoothly.

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Responses

Response from Jeani George, Reception Manager, GP, Somerford Grove Practice 2 years ago
Jeani George
Reception Manager, GP,
Somerford Grove Practice
Submitted on 24/01/2022 at 09:23
Published on Care Opinion at 09:23


Thank you for your positive feedback. This will be shared with all the practice staff.

Kind Regards

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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