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Care Opinion

My care on 3 South

Posted By Katee95

"My care on 3 South"

About: Craigavon Area Hospital / 3 South

(as a staff member posting for a patient/service user),

I have been in since Tuesday with a suspected infection. The staff are fantastic! I can't comment on the food as I haven't been eating. The hygiene in my bay is great but the toilets are ''disgusting''. They are so unhygienic and always have an awful smell in them. 

I was initially in a side room with other people. It was such a cramped space so didn't feel safe in terms of Covid-19. I was also situated below a TV which is so dangerous.  Upon requesting to go home or be moved, I was moved to a bay in the ward and am now much more content. 

I am really missing home and my child but have been lucky enough to go out to the car park and have a quick visit. 
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Responses

Response from Christine Armstrong, Care Opinion Facilitator, Patient Experience, Southern Health and Social Care Trust 2 years ago
Christine Armstrong
Care Opinion Facilitator, Patient Experience,
Southern Health and Social Care Trust

Submitted on 01/02/2022 at 17:57
Published on Care Opinion at 17:57

picture of Christine Armstrong

Dear Katee95 - thank you so much for this feedback, We are sorry that you have had some issues during your stay and we will share these with the relevant staff. It is lovey to read that you found the staff to be fantastic.

We wish you well

Christine Armstrong

Care Opinion Facilitator

SHSCT

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