"No assistance with communication"

When I have arrived at the NUH A&E for mental health issue, the A&E department was aware of my Profoundly Deafness and I require a form of communication either a BSL interpreter or Mask Removal for Lipreading but they have refused to offer me both. As I do require one of them communication methods, they have contacted the Mental health team within the hospital and they have informed A&E that I could have the masks removed so I can lipread but they refused and kept me in the department till very late morning without having any support or treatment which has affected my mental health even more because I felt even more isolated and punished by the nurses and doctors. Even tho, when I was waiting for the Mental health team, the A&E nurses have refused them to see me because I don't have the correct method of communication as they was willing for me to see them with lipreading but NUH has refused it and told me to leave.