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"Top class"

About: The Ulster Hospital / General Surgery (Ward 3D) The Ulster Hospital / Outpatients

(as the patient),

I had a day procedure recently at the unit in the Ulster Hospital, Dundonald. I have to say it was an easy visit and I was incredibly well looked after. No waiting at all, despite the current Covid situation. I was called almost immediately, and the Consultant was already waiting got me by the time I'd changed. Straight into theatre, no hanging about, and before I knew it the procedure was done and I was back in recovery. Quick cuppa and a few biscuits and I was on my way. The staff were all lovely and they kept me informed throughout. The hospital is the best ever. The staff never fail to make their patients comfortable and calm. And the treatment received is top class. Sometimes I think we can take that for granted. I would like to thank all those who looked after me that day, and on other occasions when I've had similar experiences. Worth their weight in gold. Each and every one of them. 

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Responses

Response from Katherine Dane, Assistant Director of Surgery, Surgery - Operational Support, South Eastern Health & Social Care Trust 2 years ago
Katherine Dane
Assistant Director of Surgery, Surgery - Operational Support,
South Eastern Health & Social Care Trust
Submitted on 07/01/2022 at 15:23
Published on Care Opinion at 15:23


Hi Jellybean2022,

Thank you very much for your kind words. What a lovely post to get on a Friday afternoon. I am delighted you hear you had such a positive experience whilst in our care.

I shall pass your comments onto the teams in Theatre and Day procedure/DOSA. I know it will a lot to them.

I wish you well in you ongoing recovery.

Thanks Again

Katharine

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Response from Jennifer Hamilton, Interim Clinical Manager ATICs, Surgery - General, South Eastern Health & Social Care Trust 2 years ago
Jennifer Hamilton
Interim Clinical Manager ATICs, Surgery - General,
South Eastern Health & Social Care Trust
Submitted on 07/01/2022 at 17:37
Published on Care Opinion at 17:37


hi

Thanks so much for this. It will mean so much to the team in Theatres and Recovery.

jeni

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