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"Staff doing the best they can"

About: Daisy Hill Hospital / Emergency Department Daisy Hill Hospital / Male Medical

(as a service user),

I came to the Emergency Department at Daisy Hill after developing problems with my heart. All the staff in A&E were absolutely flat out and I wasn't seen until after about 6 hours. They were absolutely great however, although they were worked off their feet.

Up on the Male Medical Ward it has been absolutely fine. The staff have all been grand. I would like to mention three nurses in particular who have been exceptional - Nicole, Eve and Mavis- who have all been brilliant.

I have no improvements to suggest - the staff are doing the absolute best that they can with what they have to work with.

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Responses

Response from John McAteer, Ward Manager Coronary Care /Male Medical, Acute, Southern Health and Social Care Trust 2 years ago
John McAteer
Ward Manager Coronary Care /Male Medical, Acute,
Southern Health and Social Care Trust
Submitted on 07/01/2022 at 13:24
Published on Care Opinion at 13:24


Many hanks for your kind words about the staff in male medical and the 3 staff you have mentioned.

I will be sure to pass this on to them

Regards

John Mc Ateer, Charge Nurse

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