"Impossible to get appointment"

No problem with doctors but appointment system designed to make you give up. You have to jump through many hoops to speak to a receptionist and appointments never available. "Try again at 8.30 am tomorrow" SO stressful. I can't face trying and think this is the intention. Completely understand that some people take advantage but this would happen anyway. I have never been a nuisance patient and object to not being able to access medical help but , short of changing surgeries , don't know what else to do. We have been with this practice as a family for over forty years and it is now simply a huge business with the patients at the bottom of the pecking order. Doctors , nurses and reception staff all helpful and concerned but somebody is deliberately making the whole experience very very stressful and preventing patients ( certainly preventing me ) from getting the help they need. The website claims the practice offers face to face appointments , telephone appointments and online appointments. Not in my experience - Covid now the excuse for even worse service. Services sound wonderful and would entice new patients. The experience is very different. I am getting upset and stressed just writing this as am well aware that Danebridge will deny any of it is happening.