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"Awaiting time is 11 hrs"

About: King George Hospital

I was very disapoited to wait for at least 11 hrs to be seen by a doctor in very bad pains. I come at 12.20 in the night and the waiting time it was 3hrs and 40min, at 5.00am the waiting time was 7 hrs, at 6.00 ive been told the waiting time will be 8hrs and 30min and at 08.00 ive been told that we still have to wait another 4 hrs to been seen by an doctor. Ive staying on a chair with very bad pain for 11hrs. This is no acceptable. Very disapointed. Dont come to King George. Hospital

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Responses

Response from King George Hospital 2 years ago
King George Hospital
Submitted on 04/01/2022 at 18:05
Published on nhs.uk on 05/01/2022 at 00:40


Thank you for taking the time to make us aware of your feedback, we would like to start by saying how very sorry we are to hear the concerns that you have raised. The urgent care service at King George Hospital is managed by Partnership of East London Co-operative (PELC), therefore your concerns will need to be directed to them to respond to. PELC can be contacted on 0208 911 1130 or by email, pelc.feedback@nhs.net.

Kind Regards

The Patient Advice and Liaison Service

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