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Very Good Service

Story from nhs.uk

"Very Good Service"

About: Good Hope Hospital

Have heard people say Good Hope no hope but my experience in A& E on 13th Dec 2021 was very good. Yes they were busy but thorough in the treatment and have no complaints. They insisted that people wear face masks and sanitise hands. My family have used A& E 3 times in last 2 years and always had good service

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Responses

Response from Good Hope Hospital 2 years ago
Good Hope Hospital

Submitted on 21/12/2021 at 15:20
Published on nhs.uk at 18:59

Thank you for taking the time to post your comments regarding your patient experience whilst in A&E at Good Hope Hospital. I totally agree with you, although I appreciate the NHS is currently under pressure, it does offer a fabulous service. I am pleased to read that you felt that your patient experience was professional and thorough, it will be my pleasure to ensure your feedback is highlighted to the senior management teams. I will ask that your posting is shared with the staff, as I am sure they will be absolutely delighted to read your positive comments. Once again thank you for taking the time to provide your comments, as all patient feedback is very important to us.

Kind regards

Patient Experience Team

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