This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Communication between departments

Posted By oscarqg44

"Communication between departments"

About: Queen Elizabeth University Hospital Glasgow / Breathing and lung problems (Respiratory Wards 7a, 7b, 7c & 7d)

(as the patient),

I was left sat in a waiting room in the SATA unit of the queen Elizabeth university hospital in Glasgow For 4 hrs while nurses begged and pleaded on the phone for porters to come and take people for x-ray so they could get home. Twice the senior nurse was on the phone after the request for porters were put on hold. I don't think this is acceptable. I was in with breathing difficulties and needed an x-ray on my lungs yet I was just left.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 21/12/2021 at 12:40
Published on Care Opinion at 12:40

picture of Nicole McInally

Dear Oscarqq44

Thank you for getting in touch via Care Opinion. I am very sorry to read about your experience in SATA whilst waiting for an x-ray. I have shared your post with my colleagues in Facilities who are responsible for the portering staff and they have asked if you can get in touch with more information so they can look into this further. If you can contact Jamie Coleman, Portering Manager on 07929 766786 (Monday to Friday 9am to 5pm).

I hope you are feeling better now.

Kind Regards

Nicole

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k