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"Initial clinic visit"

About: Sexual Health Services - South Staffordshire (Open Clinic)

(as the patient),

Arrived on time, but had to wait for twenty minutes to see nurse. Reception staff were polite and on the ball and went to find out why i hadnt been called.

Nurse and trainee were efficient, polite and respectful of privacy. Examination and samples taken efficiently with care. I was happy with this and the information provided by the nurses.

Urine sample was taken very discreetly.

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Responses

Response from Andrew Garratt, Senior Administrator, South Staffordshire SHS & HIV Services, Inclusion 2 years ago
Andrew Garratt
Senior Administrator, South Staffordshire SHS & HIV Services,
Inclusion
Submitted on 20/12/2021 at 09:12
Published on Care Opinion at 09:12


picture of Andrew Garratt

Thank you for your feedback. At Open Clinic we aim to ensure patients have a positive experience and are put at ease during their time in clinic. We are very pleased you found this to be the case on your recent visit.

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