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"Smooth and efficient biopsy"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as the patient),

Arriving a little early for my outpatient scalp biopsy at FVRH this morning, I may just have been lucky to be seen early and with time to spare. But it was in any case notable how patient, calm and always kind Kirsty and Laura have been throughout my procedure. Neither going through the checklist nor applying the local anaesthetic felt rushed in any way, and they also accepted my suggestion to carry out the biopsy in a spot on my scalp that I can see in the mirror (in order to be able to tell if it needs medical attention over the next few days).

I can't really comment on the biopsy itself, as I didn't feel a thing, but afterwards they again took the time to give me advice on aftercare and to fully answer the couple of questions I had. All that being said, the entire process nonetheless seemed very efficient, and I was out just as much ahead of time as I'd arrived.

As such, I had plenty of time to discover that the bus back to Stirling would yet again simply not show up.

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Responses

Response from Kirsteen Easson, Surgical Skin Nurse Practitioner, Day Surgery, NHS Forth Valley 2 years ago
Kirsteen Easson
Surgical Skin Nurse Practitioner, Day Surgery,
NHS Forth Valley
Submitted on 24/12/2021 at 09:06
Published on Care Opinion at 09:06


Dear DrCr

Thank you for taking the time to leave feedback about your visit to our clinic. I have shared this with our team.

I am pleased to hear that you felt informed and at ease during the procedure. I can't say the clinic always runs to time or early but that day we were a little ahead of schedule and I don't like to leave people sitting waiting if at all possible as that can increase anxiety about the procedure.

Sorry to hear you were then delayed due to your bus not coming.

I hope your wounds are healing well.

Thanks again

Kirsty

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