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Care Opinion

Outstanding

Story from nhs.uk

"Outstanding "

About: Hexham General Hospital

I recently had day surgery at Hexham General Hospital and from start to finish, I had the most wonderful care and attention. I was put at ease and reassured, kept well informed throughout and without exception, everyone I had contact with was professional, kind and caring.

Thank you!

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Responses

Response from Hexham General Hospital 2 years ago
Hexham General Hospital

Submitted on 15/12/2021 at 07:55
Published on nhs.uk at 13:28

Good afternoon.

I hope you are recovering well at home following your recent surgery ? Can I thank you for taking the time to share your positive feedback with us. It’s lovely to hear that your experience of care at Hexham was excellent from start to finish, and that everyone you encountered was kind, professional and caring. It’s exactly how we’d want things to be for all our patients.

Do take care of yourself and let us know if there’s any thing you need as you recover . Thanks again for giving us the opportunity to recognise the fantastic contribution of our staff – your thoughtful review will mean a great deal to them.

With all best wishes,

Annie

Annie Laverty

Chief Experience Officer

Annie.laverty@northumrbia-healthcare.nhs.uk

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