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Care Opinion

Very polite

Story from nhs.uk

"Very polite "

About: Solihull Hospital

All the staff from the Dermatology reception to and including the senior Dr were very polite, welcoming,efficient and explained all the process. Also the speed in which I was seen and friendly manner was one you would normally expect in a private hospital.

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Responses

Response from Naomi Hill, Patient Experience Manager, University Hospitals Birmingham NHS Foundation Trust 2 years ago
Naomi Hill
Patient Experience Manager,
University Hospitals Birmingham NHS Foundation Trust

Submitted on 13/12/2021 at 15:41
Published on Care Opinion at 15:41

Thank you for taking the time to post your comment regarding your experience at the Solihull Hospital. We are delighted to hear about the welcoming and efficient treatment and care you received, as well as the support given by the reception staff and doctors. Your kind words will be shared with the staff and the senior management, as they will be thrilled to hear they have made such a positive difference. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Kind Regards, Patient Experience Team

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