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"Given medication without sufficient instructions"

About: Ninewells Hospital / Gastroenterology Ninewells Hospital / Nutrition

(as a relative),

My husband was given Creon tablets prescribed by Doctor at Gastroenterology at Ninewells Hospital, Dundee in July 2021  Instructions said to take 2 tablets with main meals and one with snacks  After asking local pharmacy what a snack consisted of decided only to take 2 tablets 3 times per day after food. No instructions what sort of diet would be most suitable for pancreas problem resorted to google who seemed to say low fat was best. Followed this until December when talking with N H S dietician said tablets should be taken before meals and explained what is classed as a snack. She also mentioned about a leaflet which was available from hospital regarding suitable foods and others to avoid.

Felt extremely angry in finding out this information which was denied to my husband and could have made a huge difference to him had he been given appropriate instructions and information from Ninewells when given medication in the first place.

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Responses

Response from Stephen Berry, Senior Charge Nurse, Medicine and Cardiovascular, NHS Tayside 2 years ago
Stephen Berry
Senior Charge Nurse, Medicine and Cardiovascular,
NHS Tayside
Submitted on 08/02/2022 at 15:59
Published on Care Opinion at 16:55


Hello soangry490,

Firstly, let me apologise for the delay in responding to your concern.

It is disappointing to hear that your husband was discharged without the appropriate education and advice on his new medication and the distress that this has caused you both.

If you would like to contact 'TAY.feedback@nhs.scot' I would be happy to discuss this further with you so that you can be assured we are now providing the correct advice to our patients and relatives on discharge.

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