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"Breastfeeding Support"

About: Aberdeen Maternity Hospital Dr Gray's Hospital / Maternity care

(as a service user),

Initially I received some wonderful early support in the days following delivery from Gill .

I later had some breastfeeding difficulties and after fighting quite hard for quality support in my local area (the issues regarding this are being dealt with separately) I was referred to the marvellous Pamela.

Pamela really went above and beyond. From travelling an almost 100 mile round trip to provide me with a face to face consult on a Friday late afternoon, to contacting me over the weekend with tailored support and reassurance. She epitomised and embodied patient centred care, shared decision making, the 6 C's of Nursing, and the values of both NHS Grampian and NHS Scotland.

Within 48 hours I noticed a significant improvement in my breastfeeding journey, with Pamela's ongoing support, our situation continues to improve. 

I cannot stress enough what a credit she is to her profession and the NHS. I cannot say where I would be without her (actually, I can- Pamela if you're reading this, I'd definitely be a negative number on the scale!) But, with her support I know I am in a happier, more confident, and pain free place.

Words can't fully convey my gratitude to Pamela and the support she has given me (and likely countless other mothers). Thank you.

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Responses

Response from Yasmin Roberts, Senior Charge Midwife, Aberdeen Maternity Hospital, NHS Grampian 2 years ago
Yasmin Roberts
Senior Charge Midwife, Aberdeen Maternity Hospital,
NHS Grampian
Submitted on 22/12/2021 at 16:53
Published on Care Opinion at 16:54


Hi there,

First of all congratulations to you on the birth of your baby and I hope you are both doing well.

It sounds like you are doing amazing with breastfeeding so a very well done to you. Thank you so much for taking the time to highlight such lovely feedback regarding Gillian and Pamela. I will be sure to pass on this to them and I am sure they will be delighted.

Thanks and best wishes,

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