"No help atall"

I was sent up to a&e by the docter with my child. I went up took around 10mins to register and say what was wrong which was fine. I got told to go left the childrens side threw the door. I sat in the waiting room and was seen to fairly quickly for the 1st person before you see the docter. However waiting for a docter was appauling. 4 hours to be seen. My child is a very hyperactive child and the staff could see i was struggling and didnt offer help or anything. I asked how long it would be and there was 8 people before me. I seen 2 docters that was sitting there for long periods of time doing nothing and having chats while 2 staff was running around doing it all. The staff could see i was struggling with my child. I asked for a drink for her and a lovely nurse brought her a drink and gave a biscuit. For 3 and a half solid hours it was a battle i was sat in the corridor crying because i was struggling. Not one offered help. And when i asked for another drink for my child they told me to ask a nurse. At this point my child was screaming. They did not seem to care. I pray my child dosent get ill because i will not be bringing her back to this hospital.