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"Course is so well put together"

About: CGL Birmingham

(as a service user),

I have just completed a 2 week community detox with James and Paddy. What can I say about James, but what an amazing mentor. Plus our Paddy can't do enough for you! I feel so empowered now to carry on with another life! The course is so well put together. I have learned tools to use in my future sobriety.

The medical care from Shirley and Amy everyday was invaluable, making sure we were doing ok on the medication.

James is a complete and utter invaluable member of CGL!!! His love and compassion shines! I will never be able to thank him enough! I now have a future!

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Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham 2 years ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham
Submitted on 03/12/2021 at 17:04
Published on Care Opinion at 17:04


picture of Lydia Broom

Hi travellerhg94

Thank you for taking the time to share your feelings about our support. I'm Lydia and I'm part of the team who is responsible for listening and responding to people's feedback.

It was so lovely to read about your experience of accessing our detox support. I'm really glad that you benefitted so much from the support that James, Paddy, Amy and Shirley provided to you.

Your kind words have been shared with their managers and peers across our service, and they have all received the recognition your feedback shows they deserve.

I'm really glad that the support you received has left you feeling empowered with new tools to support you in your recovery. I'm sure that if you keep using the knowledge you've gained and you stay as determined and motivated as you have so far, that your future will go from strength to strength.

Thank you again for sharing your feedback with us and I wish you all the very best for the future!

Best wishes

Lydia

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