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Massive thank you

Story from nhs.uk

"Massive thank you"

About: Conquest Hospital

Due to mix up with my appointment for a CT scan I arrived at The Conquest at 10:15am. I should have been in Eastbourne hospital. The receptionist in MRI department rang Eastbourne to explain the mix up (not my fault) they couldn’t get me in for quite a while. Your Radiology Dept said they would fit me in with a wait. This they did. I just want say thank all your staff who work so hard that they were the most helpful and lovely people and I am so grateful. Thank you to every person I spoke to, the MRI receptionist, main hospital receptionist, the nurse in Radiology and last but not least the radiologist who did the CT scan. What a great team of people you have, treasure them please. Thank you all again.

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Responses

Response from Conquest Hospital nearly 2 years ago
Conquest Hospital

Submitted on 22/07/2022 at 11:33
Published on nhs.uk at 12:44

Thank you for taking the time to leave us some feedback about care, treatment, services or facilities you or loved ones experienced or accessed at the Trust in 2021. We really value all feedback whether it be positive, negative, constructive or inspirational, and we apologise for having not responded to you sooner due to the impact of COVID during 2021. Please be assured your feedback has been heard and is greatly appreciated; we send you our very best wishes.

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