"Car park and signage woefully inadequate"

i had to attend an appointment with a Christie Consultant, held in the Chest Clinic - Outpatients Dept.

Despite arriving on site 30 minutes before my appointment time, all Car Parks were full, and most had people waiting for a space to become available.

The site maps listed the Chest Clinic, but referred to a separate map - which was not included on any of the map signs I managed to look at, or on the online maps! When I finally found out where the Chest Clinic was, my access by foot was blocked by building work, which had no signage or suggested alternative route.

My wife had accompanied me, with the intention of sitting in on my consultation with the oncologist while my cancer treatment was discussed. Instead, I had to leave her in the car, ready to move it should the need arise.

Having arrived on site 30 minutes early, I arrived 10 minutes late for my appointment, very upset and anxious. I had to sit through the consultation on my own, which again, I found stressful, anxious, and no doubt missed some of what was being said. I have hearing problems, and my wife is very good at picking up some things I might miss.

I appreciate parking issues are widespread, but at Oldham, seem especially bad. In the hour or so my wife sat in the car park, only one space became vacant - and that was for a disabled badge holder.

I have nothing but praise for the consultant I saw, but the whole experience was ruined by the issues of inadequate signage and parking.