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Care Opinion

Awful

Story from nhs.uk

"Awful "

About: Colchester General Hospital

Everytime I've been to triage I've been treated badly. Spoken to badly made to feel like I shouldn't be here.

I was left with ecoli for three weeks before they realised.

Everytime is a 4 hour wait even with appointment.

More interested in chatting behind the desk then speeding things up.

Have complained twice and still bad service. This really needs to be looked into.

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Responses

Response from Steve Bruce, Patient Experience Lead, East Suffolk and North Essex Foundation Trust 2 years ago
Steve Bruce
Patient Experience Lead,
East Suffolk and North Essex Foundation Trust

Submitted on 26/11/2021 at 12:45
Published on Care Opinion at 12:45

I am sorry that your experiences at Colchester Hospital have not been as expected, we would like to look into this further but more information. Could you please give me a call on 01473 702101 at your convenience. Many thanks Steve Bruce - Patient Experience Team

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