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Amazing staff at ward 16

Story from nhs.uk

"Amazing staff at ward 16"

About: Heartlands Hospital

I was there for a week with my little 1 in ward 16 and i cant praise them enough. Ive always hward bad reviews so i was a little anxious but the staff were amazing so caring towards my little one and me. So easy to approach and gentle.

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Responses

Response from Heartlands Hospital 2 years ago
Heartlands Hospital

Submitted on 29/11/2021 at 11:11
Published on nhs.uk at 15:25

Dear Inayah

Thank you for taking time to leave feedback about Ward 16 at Heartlands Hospital. We really appreciate hearing positive comments regarding the services we provide. Your kind words will be shared with the staff and the senior management, as they will be thrilled to hear they have made such a positive impact on your patient experience. If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews.

Warm regards

Patient Experience Team

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