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Professional Cardiac support services.

Posted By Bigfella

"Professional Cardiac support services."

About: North Devon District Hospital / Cardiac Support Services

(as the patient),

I think today’s appointment with the heart failure team was my fifth since I had started as a patient, and I think I have met with the whole team now. I can’t say enough about how professional and caring they are, and how they follow through with what they say they will do.

Having heart problems is scary enough for most people, but the team certainly have made the treatment as easy and acceptable as they possibly could!  Appointments are usually every 2 months and then phone calls in between, and all the time they put me at ease as much as possible, many thanks.

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Responses

Response from Angela Tithecott, Lead ACP Heart Failure (Northern Services), Cardiac Support Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Angela Tithecott
Lead ACP Heart Failure (Northern Services), Cardiac Support Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 25/11/2021 at 15:49
Published on Care Opinion on 26/11/2021 at 09:47

Dear Bigfella,

Thank you so much for taking the time to provide feedback on our service. I am genuinely pleased you find the team professional and caring and that we are able to put you at ease and offer reassurance.

It is particularly useful, since our main focus is to provide comprehensive care that takes some of the fear out of a heart failure diagnosis and it seems we may have achieved this.

I will be delighted to share your feedback with the whole of the team, who I know will be as pleased to hear your comments as I am.

With very best of wishes,

Angie

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