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"Excellent care"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I recently had a stay at the Day Surgery Unit at Queen Margaret Hospital, Dunfermline  for a cancer related surgery. The pre and post op care was exemplary and I was kept informed by all healthcare professionals throughout my stay. Before surgery , I was visited by all members of the team who explained their roles and what the process would be and the nursing care pre and post operative care was excellent. The anaesthetist and surgeon were both timely in reviewing me post op and I felt cared for at all times throughout my stay. 

The facilities in my room were clean and the only improvement I would make is the standard of the food that came from the kitchen. It was lukewarm at best but as I was only there for one night it wasn’t too much of a problem. 

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 2 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 03/12/2021 at 11:02
Published on Care Opinion at 11:02


picture of Nola Cassidy

Dear ShonaB

Thank you for taking the time to share feedback regarding your stay at day surgery, im glad to see you were happy with your experience and all members of staff explained their roles around your care, I will pass on your kind comments to the ward and theatre teams, and I will also include the catering staff, so they can make adjustments where required.

We wish you well in your recovery

Nola and the Day Surgery Team

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