I had to go to a Gynaecology outpatient appointment today. Clinic QH-NIM3A. This is my feedback. Thank you to the lady on the ground floor at Queen’s Hospital who showed me where I needed to go which was the purple zone not stated on the letter. Thank you to the lovely Receptionist at the Women’s Outpatients Gynaecology desk who was friendly and treated me with respect. I asked during my appointment why I had been weighed beforehand and my question was not answered. I found the Healthcare Assistant patronising towards me. When a nurse unexpectedly entered the room there were then 3 medical staff 2 of them were standing making me feel outumbered and intimidated. The presence of the nurse during the procedure made it all the more horrendous. Watching on as though I’m just an object. The Gynaecologist who carried out the procedure could not have been nicer. Treated me with respect and kindness. Thank you.
"Outpatient procedure"
About: Queen's Hospital (Romford) Queen's Hospital (Romford) Romford RM7 0AG
Posted via nhs.uk
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