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Wonderful staff

Posted By Babette

"Wonderful staff"

About: Dumfries & Galloway Royal Infirmary / Orthopaedics

(as a service user),

I had my hip replacement yesterday and can I say a huge thank you to all the staff at DGRI for their care and attention from the minute I came into the hospital  Nothing was a bother to them and all my questions were answered and some, leaving me relaxed about what was to follow.  Thank you to the staff in Theatre 3, Mr Cree and his team. The staff in post op and now short stay have also been wonderful .

The NHS really is a wonderful experience if you find yourself in a situation where you need them 

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Responses

Response from Alexis Brain, Patient Experience and Safety Manager, Patient Experience, NHS Dumfries and Galloway 2 years ago
Alexis Brain
Patient Experience and Safety Manager, Patient Experience,
NHS Dumfries and Galloway

Submitted on 26/11/2021 at 07:25
Published on Care Opinion at 07:25

Dear Babette,

Thank you so much for taking the time to share your lovely feedback with us. I am delighted to hear that you have had such a positive experience while having your hip replaced. Our teams work hard every day to provide our patients with the best possible care, and I know that they will be delighted to hear that things have gone so well for you.

I will ensure that the relevant teams are made aware of your kind comments and I know it will make their day to hear such lovely feedback about their care.

I wish you a speedy recovery and would like to thank you once again for taking the time to share your experience with us

Kind regards

Alexis

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