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Caring, dedicated staff

Story from nhs.uk

"Caring, dedicated staff"

About: Good Hope Hospital

My elderly mother was admitted to the AMU last week and rapidly became end of life. She stayed in AMU for 6 days. Everyone involved were fantastic both to my mother and the family. My mother was made very comfortable and passed away very peacefully, thanks to the care and dedication of the nurses and Doctors.

The family were also well looked after and continuously given updates of my mothers progress. A big thank you to AMU staff you all do a brilliant job

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Responses

Response from Good Hope Hospital 2 years ago
Good Hope Hospital

Submitted on 23/11/2021 at 11:13
Published on nhs.uk at 21:27

Dear Beverley

Thank you for taking the time to provide feedback about your experience at Birmingham Good Hope Hospital. Please accept our deep and sincere condolence on the passing of your mother.

We are pleased to read such positive comment about the care that was given by the staff. Feedback like this is greatly valued as staff strive to make a positive difference. Your kind words have been forwarded to the senior staff of the department to share with their team members.

Kind regards, Patient Experience Team

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