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Care Opinion

Endoscopy at Forth Valley Royal Hospital

Posted By MJ55

"Endoscopy at Forth Valley Royal Hospital"

About: Forth Valley Royal Hospital / Endoscopy and day care

(as a service user),

Excellent care from admission to discharge.  Very caring staff who communicated very clearly and explained all aspects of the procedure thoroughly.  

Staff attitude

Staff attitude

Staff skills

Staff skills

Team work

Team work

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Responses

Response from Michelle Gilbertson, Senior Charge Nurse, Endoscopy Department, NHS Forth Valley 2 years ago
Michelle Gilbertson
Senior Charge Nurse, Endoscopy Department,
NHS Forth Valley

Submitted on 02/12/2021 at 13:12
Published on Care Opinion at 13:27

Thank you for taking the time to give such positive feed back on your experience in the Endoscopy Unit, I am pleased to hear you received such good care and explanation from the team.

The team are always striving to give the highest of care to all our patients, I will feed back this lovely message to the team and I am sure they will be very appreciative.

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Response from Susan Cowan, Staff nurse, Endoscopy, NHS Forth Valley 2 years ago
Susan Cowan
Staff nurse, Endoscopy,
NHS Forth Valley

Submitted on 02/12/2021 at 13:41
Published on Care Opinion at 13:41

Thank you for your kind words following your visit to the endoscopy department.

As a department we do work hard to support people prior to, during and after their endoscopy procedures. Your feedback is appreciated.

Regards

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