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"I'm so grateful for their kindness"

About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital / Gynaecology Altnagelvin Area Hospital / Maternity care Altnagelvin Area Hospital / Paediatrics

(as the patient),

Big thank you to all midwives nursing assistants and especially Marie who delivered my baby girl. I had few issues resulting in trips to A&E and readmission of my daughter and myself. I would like to thank all staff on ward 6 children’s ward including Dr Sarah and nurse Catherine who helped care for my baby. Also big thank you to Dr McKendry in A&E who is an amazing doctor and to nurse Catherine in Ward 43. I’m sorry I can’t remember all names of those who helped looked after us including the cleaning and catering staff who so kindly catered for my coeliac disease. Big thank you and huge admiration for all A&E staff they are so amazing and I’m so grateful for their kindness. 

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Responses

Response from Laura Dalzell, Deputy Ward Sister, Emergency Department Altnagelvin, Western Health & Social Care Trust 2 years ago
Laura Dalzell
Deputy Ward Sister, Emergency Department Altnagelvin,
Western Health & Social Care Trust
Submitted on 23/11/2021 at 12:26
Published on Care Opinion at 15:25


Dear Mummyoffour,

Thank very much for taking time to share this positive experience regarding your recent visit to Altnagelvin Emergency Department.

Your kind words have been shared with the ED staff and I personally passed on your compliments to Dr McKendry. I hope both you and your daughter are making a good recovery.

Thanks again,

Laura

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Response from Yvonne Devenney, Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C), WHSCT 2 years ago
Yvonne Devenney
Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C),
WHSCT
Submitted on 30/11/2021 at 12:32
Published on Care Opinion at 15:14


Dear Mummyoffour

I hope both you and your baby are keeping well.

Thank you for taking the time to post your lovely comments about the care in Ward 6. We value all feedback from our service users and I will pass on your message to Sarah and Catherine.

Kindest regards to you and your family

Yvonne

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