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"Friendly staff"

About: Addenbrooke's Hospital

I had an appointment at 10:00am on the 7th of November and was seen by 10 past 10. My doctor was dressed very casually which I found very relaxing. He explained everything that I needed to know in a manner that I could understand. The appointment wasn’t rushed and he gave me plenty of time to ask any questions that I had. I hope that I see the same doctor at my next appointment. The whole experience was very relaxing and as a patient I felt that I was very well looked after.

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Responses

Response from Addenbrooke's Hospital 2 years ago
Addenbrooke's Hospital
Submitted on 22/11/2021 at 11:23
Published on nhs.uk at 19:47


Dear Pauline Clarke

Thank you for taking the time to let us know that your appointment started promptly and that you felt reassured and understood. We are pleased to hear that you felt you received all the information that you needed, and felt well looked after.

If you would like us to pass on your compliment to the team or the doctor you saw, please let us have a few more details by contacting the Patient Advice and Liaison Service, PALS, on 01223 216756 or email pals@addenbrookes.nhs.uk.

Thank you again.

Patient Advice and Liaison Service

pals@addenbrookes.nhs.uk

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