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Care Opinion

Friendly and helpful staff

Posted By PetraF

"Friendly and helpful staff"

About: Victoria Hospital / General Surgery

(as the patient),

I was admitted to ward 44 after having a gallbladder operation 

I was in a lot of discomfort and the staff were absolutely amazing . Very friendly and helpful and always there to attend to your needs even when it was super busy 

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Responses

Response from Karen Peacock, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 2 years ago
Karen Peacock
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife

Submitted on 18/11/2021 at 14:18
Published on Care Opinion at 14:18

picture of Karen Peacock

Hi PetraF

Thank you for taking the time to feedback on care opinion. I am delighted to hear your comments about the staff. I will share with everyone in Ward 44.

I wish you all the best in your recovery

Take care

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Update posted by PetraF (the patient)

Thank you

Alana,nicola and Mary were absolutely amazing as well as everyone else, no matter if it was the ladies cleaning the rooms or bringing coffee and toast they all been amazing!!!! I can not express how grateful I am and happy to have been on ward 44 🤩

whoever is in charge of this ward should be super proud as they have a perfect team working there

Response from Jennifer Louden, Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology, NHS Fife 2 years ago
Jennifer Louden
Senior Charge Nurse, Ward 44 Colorectal surgery and Gastroenterology,
NHS Fife

Submitted on 19/11/2021 at 15:41
Published on Care Opinion at 16:09

Hi PetraF,

Thank you for your feedback on your stay in ward 44. I am very pleased to hear that you had such a positive experience.

As the senior charge nurse I am extremely proud of my team and will ensure I share your lovely feedback and praise with the them all.

I hope you continue to recover well at home.

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